Privacy Policy and Data Protection

Identification and contact information

To ensure the management of your account, we collect data such as your full name, email address, phone number, and date of birth. Age verification is an unmovable legal prerequisite: access is strictly reserved for adults over 18 years old. This information allows us to validate your identity and maintain a secure technical communication channel.

Technical data and connection logs

During each interaction with our servers, data related to your device is automatically recorded. This includes your IP address, browser type, operating system used, as well as technical error logs. This data is used exclusively to ensure system stability, prevent cyberattacks, and optimize content display according to the specificities of your mobile or desktop hardware.

Usage data and transaction history

We keep a record of your activities on the platform, including the services consulted and the history of your interactions with our technical support. If transactional services are activated, we process data related to exchanges, while isolating your sensitive financial information via certified payment providers to ensure maximum security and total protection against fraud.

The processing of your personal data by Simsinos Casino is based on the following legal grounds recognized in France:

• Contractual performance: to provide you with the platform's services according to the accepted conditions.
• Legitimate interest: to secure the IT infrastructure and prevent illicit activities.
• Legal obligation: to meet authorities' requirements for identity verification and anti-money laundering.
• Consent: for optional purposes such as sending newsletters or using analytical cookies.

Your personal data is processed to achieve the following operational objectives:

• Create, administer, and secure your unique user account.
• Verifiably confirm your legal majority (18+).
• Provide technical assistance and resolve reported incidents in real time.
• Analyze overall performance to improve site ergonomics and speed.
• Detect, block, and report any attempt at fraud or intrusion.
• Ensure compliance with the general terms of use and local regulations.

We apply a proportionate retention policy. Your data is kept only for the duration necessary for the purposes for which it was collected, or to comply with legal deadlines imposed by French law (particularly in tax or public security matters). At the end of these periods, the data is either securely deleted by digital overwriting or irreversibly anonymized for global statistical analysis.

We never sell or rent your personal data for external commercial purposes. However, we may share your information with technical subcontractors (hosts, data analysis services, cybersecurity experts) acting exclusively under our contractual instructions. If data is transferred outside the European Economic Area, we implement standard contractual clauses approved by the European Commission to ensure a level of protection equivalent to that of the GDPR.

Simsinos Casino deploys robust organizational and technical measures to protect your data against unauthorized access, loss, or alteration. This includes data encryption (SSL/TLS protocols), the use of next-generation firewalls, and restricted access controls for our authorized personnel. While we make reasonable efforts to secure our environment, we remind users that no internet transmission is infallible and we encourage our users to protect their own login credentials.

In accordance with French regulations, you have fundamental rights regarding your personal information:

• Right to access and rectify your data.
• Right to erasure (right to be forgotten) under certain legal conditions.
• Right to object to processing for legitimate reasons.
• Right to restriction of processing in specific cases.
• Right to data portability of your information in a structured format.

To exercise these rights, you can contact our dedicated service by email at: [email protected].

We reserve the right to modify this document to adapt it to technological or legislative developments in France. Any significant changes will be notified to you via the platform. We recommend that you regularly consult this page to stay informed about how we protect your privacy.