Responsible Gaming Policy and Player Well-being

Strictly prohibited for under 18s

Access to the Simsinos Casino platform is strictly reserved for adults aged 18 or over. This rule is absolute. We apply rigorous identity verification protocols upon registration. Any attempt to circumvent or falsify data will result in the immediate and permanent closure of the user account.

Vigilance in shared environments

We strongly recommend that users sharing their computer equipment with minors use specialized parental filtering software. It is your responsibility not to leave your gaming sessions open unattended and to secure your login credentials to prevent any unauthorized access by a child or teenager.

Maintaining control relies on adopting simple but essential principles:

• Gambling should be considered a leisure activity, not a means of generating income or resolving debts.
• Only wager money you can afford to lose without affecting your standard of living.
• Set time and budget limits before starting any activity on the site.
• Never try to "recover" your losses through impulsive or emotional bets.
• Avoid playing under the influence of alcohol, medication, or during periods of psychological distress.

We provide you with a range of configurable tools from your client area to help you maintain control:

Deposit and Loss Limits

You have the option to set daily, weekly, or monthly caps on the amounts you deposit into your account. These limits help you adhere to your projected budget. Any request to reduce limits takes effect immediately, while a request to increase them requires a mandatory technical reflection period of 24 to 48 hours to prevent hasty decisions.

Session Time Limits and Alerts

This tool allows you to schedule automatic reminders to monitor the duration of your presence on the site. A visual notification will inform you when the allotted time has elapsed, encouraging you to take a necessary break to keep a clear head.

Temporary Breaks and Self-Exclusion Procedures

If you feel the need to stop all gaming activity, you can activate a temporary break (Time-out) ranging from 24 hours to several weeks. For longer protection, self-exclusion allows you to block access to your profile for a minimum of six months or permanently. During this period, no promotional messages will be sent to you.

It is crucial to know how to identify the symptoms of losing control over one's gaming practice:

• Feeling irritable or anxious when not playing.
• Lying to loved ones about the extent of one's activity or the amounts involved.
• Neglecting professional, social, or family obligations.
• Borrowing money or selling personal property to finance gaming.
• Repeatedly spending more time on the platform than initially planned.

If you think you need specialized support or if you fear losing control, we strongly encourage you to consult dedicated organizations. In France, many independent structures offer anonymous, free, and professional support to individuals experiencing gambling-related difficulties. Speaking up is an essential first step towards regaining a healthy life balance.

Our customer support teams receive specific training to identify signs of excessive gambling in communications with users. While we cannot substitute for your individual responsibility, we are committed to directing users to our protection tools as soon as concerning behaviors are detected.

Simsinos Casino regularly reviews its responsible gaming tools to integrate the best technological practices and the recommendations of health authorities. We continuously work to improve our detection systems to ensure the safest possible entertainment environment for all our members.